Jonple is your personal trainer, nutritionist and lifestyle coach. It focuses on three core elements, fitness, nutrition and psychology to create tailored lifestyle plans that help you to achieve your goals. Jonple is accessible through the website, and is also available on iOS. An android version will be released very soon.
The first time you access the fitness section, you will be asked to take the Jonple fitness test. Combined with the information you gave when setting up your profile, this allows our algorithms to work out a fitness plan that is right for you. It takes into account your age and general fitness, and combined with the goals you have set formulates a plan suited to you.
Your meal planner takes into account the answers you gave when setting up your profile and generates a nutrition plan based on their outcome. Each meal, snack and nutrition target will be based on what is right for you at your current nutrition and fitness level, and the nutrition goals you have set (For example, Lose Weight).
Having fitness and nutrition plans means nothing if you find yourself unable to stick with it. That’s why ‘All About U’ is such a crucial part of your Jonple journey. Through a series of video exercises, you will build your understanding of your own motivations, and develop the tools you have that empower you to focus on and reach your nutrition and fitness goals.
Stay Healthy programs are designed to give you a varied, well-rounded workout plan to keep you healthy from head to toe and inside and outside. The programs are designed to keep you flexible to improve your mobility and reduce aches and pains, to strengthen your muscles and bones and most importantly keep your cardiovascular system in good health.
The Lose Weight programs are designed with less intensity, but to also give you more bang for your buck when trying to coax fat from the body.
The Get Fit programs are planned and structured in a way to get the most out of your workouts to maximise your fitness potential. The Get Fit programs manage recovery and vary in intensity to reduce fatigue or burnout.
Each program is manipulated to be specific and give you the best opportunity in attaining your goal.
You can select any of these goals on both the 3 Month and 12 Month plans. Both plans give you access to all features and benefits within Jonple, including: personalised nutrition, fitness and psychology programs, library of 500+ recipes, and 100’s of workouts.
Depending on which goal you chose, you may need to complete a fitness test. It allows the app to understand and identify the capability of each individual, meaning your bespoke programme will be safe and reduce the chance of injury.
You must be a minimum of 18 years old to use the app. Although Jonple has been developed for people of all ages with the priority to ensure that users’ programmes are safe. A 21-year-old beginner will be given a different program to a 60-year-old beginner.
To edit your profile simply head to Settings in the app menu, and click Profile. Here you can view and edit your measurements, program goal, nutrition preferences and much more.
Jonple is built around AI technology which constantly adapts to your pace and ability.
Using AI technology, the Jonple app adapts and delivers a meal plan and workout program designed by our specialists to you, based on your calorie requirements and the outcome of your fitness test and whether your goal is weight loss, increasing your fitness, or staying healthy. So your workout program will always be appropriate for your level, and, your calories and macronutrient goals will be personal to you.
There is currently no online version of the Jonple app available to use via a Web Browser. Your Jonple program is only available through the Apple App Store for Apple mobile devices and Google Play Store for Android mobile devices.
Yes. If you have decided you want to change your goal, for example you chose the ‘Lose Weight’ plan but have decided you wish to follow the ‘Get Fit’ plan. Simply select the Profile photo icon in the top banner on the Jonple dashboard within the app.
Click Profile
Select the box under ‘Goal’
Click the goal you wish to select
Click ‘Save’
Click ‘Save Changes’
Please note, making changes to your Goal will force your program to be recalculated. This process cannot be undone.
Once you are signed up to Jonple, you will be given a personalised fitness, nutrition and psychology program. Throughout your program, your plan will adapt based on your progress. Once you have completed your program, you will be prompted to enter your body measurements and weight. Based on your new measurements, the app will readjust your program to meet your new goal.
Each workout and meal plan is designed to help you achieve your goal, taking into consideration the number of calories and training needed to accomplish this. The fitness, nutrition and psychology programme will adapt depending on your feedback. We advise all users to follow the programme as much as possible.
Yes, Jonple is an online application that allows you to train anywhere in the world. Jonple has been designed so that users can choose between home or gym workouts.
You can easily switch between whether you want to complete a workout at home or the gym, by using the toggle on the Fitness homepage, to swap your workout.
The home programs do not require any equipment. However, if you chose the gym icon then the plans will require the use of equipment. If your goal is to build muscle, then you may need access to weights and some resistance machines. If you do not have the equipment that is in your plan, then there is the option to swap out exercises.
If you cannot complete an exercise, you can simply swap the exercise out for a similar movement which will target the same muscle group or area, so will have a similar impact.
All of the workouts in your fitness program include a warm-up and cool down, and each can be performed at home without the need for special equipment. Our flexible plans mean that you can switch between at home or gym workouts.
Using AI technology, the Jonple app adapts and delivers a workout program designed by our specialists to you, based on the outcome of your fitness test and whether your goal is weight loss, increasing your fitness, or staying healthy. So your workout program will always be appropriate for your level.
Each workout comes with a video tutorial, taking you step-by-step through the exercise.
The fitness section will show you what days of the week you are scheduled to workout, and your scheduled workouts for that week. In order to start your next workout, simply click ‘Start Workout’. The app will then show you a preview of the entire workout, including warm-up and cool down, and you will click the ‘START’ button to start the workout.
No. Currently, if your device is not connected to the internet you will be able to open the Jonple app, however, an error message will pop up stating “Please connect to the Internet.”.
To access your program including your meal planner and workouts, your device will need to be connected to the internet.
No, all meal plans are designed by our nutritionists and chefs. The correct number of calories and macronutrients are inputted into your plan so that all the work is already done for you.
Each workout and meal plan is designed to help you achieve your goal, taking into consideration the number of calories and training needed to accomplish this. The fitness, nutrition and psychology programme will adapt depending on your feedback. We advise all users to follow the programme as much as possible, however, if you do decide to eat a meal which was not on your plan, then there is a function within the app that lets you record what you have eaten.
The Nutrition section delivers a personalised meal plan. With hundreds of recipes designed by Jonple’s in-house nutritionists and chefs, your meal planner will ensure you get to enjoy a full range of recipes and snacks based on your dietary requirements. Whilst still enabling you to lose weight, increase your fitness or stay healthy.
You receive your meal plan through the Jonple app on the Nutrition section. Each meal is accompanied by a video tutorial, written instructions and an ingredient list. In the event that you don’t like a meal in your planner, you can swap it out for an alternative of your own, or by searching our library of over 500 recipes, or even add in your own favourites.
Your personalised meal plan is generated based on the goal you select when you sign up to Jonple, whether this is to lose weight, get fit or stay healthy, and your answers to the Lifestyle Questionnaire (including height, weight and activity level). This then calculates your energy requirements and assigns you to a program based on your daily calorie needs.
Using AI technology, the Jonple app adapts and delivers a meal plan program designed by our specialists to you, based on your calorie requirements.
You receive your meal plan through the Jonple app on the Nutrition section. Each meal is accompanied by a video tutorial, written instructions and an ingredient list. In the event that you don’t like a meal in your planner, you can swap it out for an alternative of your own, or by searching our library of over 500 recipes, or even add in your own favourites.
To record your own custom meal, simply click the + symbol in the menu bar, and select ‘Record Meal’. Here, you can search our library of over 500 recipes (and growing!) to select a meal from the Jonple database that you would like to have in place of any of today’s meals. If you would like to add your own custom meal, simply select ‘ADD OWN MEAL’, complete the details and select ‘CREATE’.
Your calories are calculated based on your answers to the Lifestyle Questionnaire when you sign up to the app, and your answers to the Nutrition Questionnaire. This takes into account your height and weight, and your current goals. Whether this is to lose weight, get fit or stay healthy.
The U section has been designed by experts in applied psychology, using evidence-based psychological principles to allow you to make stable and long-lasting changes. The U section focuses on harnessing motivation levels, getting better sleep, managing your thought process, making small changes to support your goals and understanding the choices that you make. These principles are incorporated into your personalised plan to support you to achieve your goals.
‘All About U’ prompts you to look at the decisions you make and how you make them, with guided exercises to help you break down what motivates you and what is likely to knock you off track. You also have a private journal to log how your days have gone and words clouds that help you track and map choices and scenarios which could derail your progress towards your nutrition and fitness goals.
Jonple is designed to help you along your health and fitness journey by delivering a personalised meal plan and workout program designed personally for you. The Psychology section ‘U’ is designed to underpin the Nutrition and Fitness sections, to support what's working for you and help you change the things that you find are getting in your way so that you can ultimately reach your health and fitness goals.
If you need to reset your pin for your private journal in the U section, just click ‘forgot password’. We will then email you a link to reset your private journal pin.
Jonple uses sleep hygiene practices and habits to help you get a better night’s sleep. This enables you to be more alert during the day, which will help you to achieve your goals.
No, Jonple is designed to help you along your health and fitness journey by delivering a personalised meal plan and workout program designed personally for you. The Psychology section ‘U’ is designed to underpin the Nutrition and Fitness sections, by supporting you, and helping you to understand why you do the things that you do, so that you can ultimately reach your health and fitness goals.
Jonple is not designed to be an aid with any Mental Health illnesses, and if you do have any concerns in regard to your own mental health, we recommend that you should speak to your doctor or healthcare professional.
iOS:
To install Jonple, simply head to the Apple App Store via your Apple mobile device. Search ‘Jonple’, select the Jonple app and install. Once the Jonple app has downloaded, you will be prompted to log in using the email address and password you created during the sign up process on the website. You can also head to the Apple App Store to install via this link: https://apps.apple.com/gb/app/jonple/id1493343667
Android:
To install Jonple, simply head to the Google Play Store via your Andrioid device. Search ‘Jonple’, select the Jonple app and install. Once the Jonple app has downloaded, you will be prompted to log in using the email address and password you created during the sign up process on the website.
If you’ve forgotten your password, simply click the ‘forgotten password’ link. We will send a link to reset your password to your email inbox.
There are two ways to subscribe to Jonple: via our website here{link}, or the Apple App Store. Your subscription will give you access to the same content regardless of which method you use.
You can sign up to Jonple with one of the available Subscription Packages:
Monthly - £24.99 (for 1 month)
Quarterly - £39.99 (for 3 months) - save 47%!
Annually - £129.99 (for 12 months) - save 57%!
You can select any goal, whether this is to lose weight, get fit or stay healthy on both the 3 Month and 12 Month plans. Both plans give you access to all features and benefits within Jonple, including: personalised nutrition, fitness and psychology programs, library of 500+ recipes, and 100’s of workouts.
Payments on our website can be made by debit or credit card and are handled by Stripe.
Payments on Apple / Android can be made with your Apple / Google account and are handled by Apple and Google directly. This means that you should also be able to use PayPal there.
Please note that paying in instalments is not an option. The full amount payable for the subscription package you select will be debited from your account as soon as you subscribe.
Available Subscription Packages:
Monthly - £24.99 (for 1 month)
Quarterly - £39.99 (for 3 months) - save 47%!
Annually - £129.99 (for 12 months) - save 57%!
If you have subscribed through the website, then please follow the link here: https://jonple.com/subscription-details
To cancel iOS (Apple) subscriptions:
Go to 'Settings' on your phone (not Jonple app)
Go to 'iTunes and App Store'
Select your Apple ID
Select 'View Apple ID'
Enter your Apple ID password
Select the subscription you want to cancel
Yes! We currently offer a 7 day free trial with any subscription plan.
Subscriptions are charged after the 7-day free trial has completed and will auto-renew at the end of each subscription period.
You can save money by signing up to our 12-month subscription option which works out at £10.83 per month vs our 3-month subscription option which works out at just £13.33 per month.
Available Subscription Packages:
Monthly - £24.99 (for 1 month)
Quarterly - £39.99 (for 3 months)
Annually - £129.99 (for 12 months)
If you have subscribed through the website, to update any details associated with your Jonple subscription, including name, address and card details, please head to this link here
This can also be accessed via https://jonple.com/ > Login > Profile
If you have subscribed through the Apple App Store, to update any details associated with your Jonple subscription, including card details or cancelling your subscription. Please follow the instructions from Apple here
You are eligible for a refund within the first 14 days after your initial purchase. Please note that cancelling your subscription does not automatically start the refund process, you must follow the below steps, and this does not apply to subscription renewals.
If you have subscribed to Jonple through the website, to request a refund, please email our Customer Service team at customer@jonple.com using the same email address as your Jonple account, and the team will get back to you.
We will not be able to process your request if you write to us from a different email address to the one associated with your Jonple account.
If you have subscribed to Jonple through the Apple App Store, please contact the iTunes Store customer support directly to request a refund here
Please be aware that all purchases made via the Apple App Store are subject to Apple’s Terms and Conditions. Apple acts as the distributor and handles refunds themselves for all purchases made within the iTunes Store.
Please also make sure to cancel the automatic renewal of your subscription with the iTunes Store to prevent further charges in the future. How to do this can be found here
If you’ve forgotten your password, simply open the Jonple app, and on the login page click the ‘forgotten password’ link.
Or, head to the login page via your Web Browser https://jonple.com/ and click the ‘forgotten password’ link.
We will then send a link to reset your password to your email inbox.
If you find you can’t log in to Jonple, simply open the Jonple app, and on the login page click the ‘forgotten password’ link.
Or, head to the login page via your Web Browser https://jonple.com/ and click the ‘forgotten password’ link.
We will then send a link to reset your password to your email inbox.
If you are still struggling to log in, please check if there is an update available to your app via the Google Play or Apple Store, and update your app.
If you cannot remember the email you used, please let us know via Live Chat on our website 9am to 5pm or emailing us on customer@jonple.com so we can help.
To report a bug, please email us at customer@jonple.com with:
An explanation of what happened and what you were trying to do
A screenshot
A link (if possible) to the page or the page you were on when it occurred
The Jonple app is currently only available for download in the UK and Ireland. Jonple is due to be available to download in the USA in late 2020.
If you have any questions and concerns relating to GDPR and your data, then please email customer@jonple.com
If you do have any questions about your plan or need additional help or information, we have a customer support team available on Live Chat through our website 9am to 5pm Monday to Friday. You can also contact our customer support via customer@jonple.com
Please email influencer@jonple.com with your social media channel links, and why you would like to work with us and one of the team will get back to you.
It’s great to hear you love Jonple! We’d love to get in touch with you via email to find out more about your progress. Please email us at customer@jonple.com