Depending on which goal you chose, you may need to complete a fitness test. It allows the app to understand and identify the capability of each individual, meaning your bespoke programme will be safe and reduce the chance of injury.

Yes. If you have decided you want to change your goal, for example you chose the ‘Lose Weight’ plan but have decided you wish to follow the ‘Get Fit’ plan. Simply select the Profile photo icon in the top banner on the Jonple dashboard within the app. 

1. Click Profile 

2. Select the box under ‘Goal’ 

3. Click the goal you wish to select

4. Click ‘Save’

5. Click ‘Save Changes’

Please note, making changes to your Goal will force your program to be recalculated. This process cannot be undone.

Once you are signed up to Jonple, you will be given a personalised fitness, nutrition and psychology program. Throughout your program, your plan will adapt based on your progress. Once you have completed your program, you will be prompted to enter your body measurements and weight. Based on your new measurements, the app will readjust your program to meet your new goal.

Yes, Jonple is an online application that allows you to train anywhere in the world. Jonple has been designed so that users can choose between home or gym workouts.

The home programs do not require any equipment. However, if you chose the gym icon then the plans will require the use of equipment. If your goal is to build muscle, then you may need access to weights and some resistance machines. If you do not have the equipment that is in your plan, then there is the option to swap out exercises.

Your personalised meal plan is generated based on the goal you select when you sign up to Jonple, whether this is to lose weight, get fit or stay healthy, and your answers to the Lifestyle Questionnaire (including height, weight and activity level). This then calculates your energy requirements and assigns you to a program based on your daily calorie needs.

Using AI technology, the Jonple app adapts and delivers a meal plan program designed by our specialists to you, based on your calorie requirements. 

You receive your meal plan through the Jonple app on the Nutrition section. Each meal is accompanied by a video tutorial, written instructions and an ingredient list. In the event that you don’t like a meal in your planner, you can swap it out for an alternative of your own, or by searching our library of over 500 recipes, or even add in your own favourites.

‘All About U’ prompts you to look at the decisions you make and how you make them, with guided exercises to help you break down what motivates you and what is likely to knock you off track. You also have a private journal to log how your days have gone and words clouds that help you track and map choices and scenarios which could derail your progress towards your nutrition and fitness goals.

If you have subscribed through the website, then please follow the link here: https://jonple.com/subscription-details

 

To cancel iOS (Apple) subscriptions:

Go to 'Settings' on your phone (not Jonple app)

Go to 'iTunes and App Store'

Select your Apple ID

Select 'View Apple ID'

Enter your Apple ID password

 

Select the subscription you want to cancel

 

If you do have any questions about your plan or need additional help or information, we have a customer support team available on Live Chat through our website 9am to 5pm Monday to Friday. You can also contact our customer support via customer@jonple.com